Shipping policy

At DOT Shoes, we aim to deliver your order safely and on time.

- Orders are processed within 1–2 working days.
- Delivery usually takes 3–5 working days after dispatch.
- Delivery times may vary depending on your location and courier service.
- Customers are responsible for providing a complete and accurate delivery address and contact number.
- Once an order has been dispatched, delivery delays caused by the courier are beyond our control.
- Shipping charges, if applicable, will be displayed at checkout.
- Please inspect your parcel upon delivery and contact us promptly in case of any issue.

For any shipping-related questions, please contact our customer support team.